Common Zoom problems and how to fix them – What to do when your Zoom audio isn’t working

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Troubleshooting Speaker (in a meeting) · Expand the audio icon, and open the Audio Settings · In the Speaker section, click Test Speaker to play a. Since we’re talking about Zoom audio bugs on computers, we recommend running the following troubleshooter as a first troubleshooting method: Speech. Your Zoom settings page is the first place to go when Zoom audio isn’t working. Just before you join a Zoom call, you’ll get audio and video.
 
 

 

Why is my audio not working in Zoom meetings?.

 

Then, change the default settings that are in the Audio Processing section to Moderate. Step 1: Click the Windows icon on the taskbar and then click the gear icon referring to Windows Settings. Step 3: Choose Troubleshoot on the left pane thereafter expand the Playing Audio section and hit the Run the troubleshooter button.

Therefore, try updating the audio driver. Step 1: Launch Device Manager. Step 2: On the Device Manager window, double-click the Sound, video and game controllers category.

Then, switch to the Driver tab on the properties window and click the Update Driver button. Step 4: Choose the Search automatically for updated driver software option on the next window. First, follow the tutorial to uninstall Zoom and then go to the official website to download and install Zoom again.

This post offers 5 ways to fix the Zoom freezing or not working issue. You can try them one by one. Download Partition Wizard. Facebook Twitter Linkedin Reddit Summary : Nowadays, many people choose Zoom to hold meetings, perform video conferencing, and so on.

Read More. Ask the meeting organizer to unmute you. If you think the person hosting the meeting muted you, send them a message in chat and ask to be unmuted. Check your device settings. Go to the device’s settings to see if your mic is enabled. Make sure you properly set up your mic in Windows and select the audio input you want on Mac.

Close other programs that use your mic. Make sure other software isn’t competing for access to your microphone. Check your app permissions. Go into your device’s app settings and ensure Zoom has permission to access your microphone. Update your device’s drivers. If you’re using Windows, go into the Device Manager to ensure your mic’s drivers are up-to-date. Reboot your device. The reason why rebooting resolves computer problems is that it closes any processes that might be interfering with hardware or software.

Mute other nearby audio devices. If you hear an echo, your microphone might be picking up the audio from another source, like a TV or speaker. To avoid hearing an echo in Zoom, everyone should mute their mic when not speaking. Meeting organizers can mute everyone else in the meeting. Adjust Zoom’s Advanced Audio Settings. If you don’t see the option to join audio, tap the three dots in the bottom-right corner and select Disconnect Audio and then follow the above steps to rejoin.

You may also want to make sure Zoom has permission to use the microphone, which can be accessed through your phone settings. On an iPhone, navigate to the Zoom app within your settings, then make sure that the microphone option is toggled on. In this case, the issue is probably in your speakers, so be sure to check your selected speaker source and the volume levels on your device. Make sure the correct speaker is selected if not, select the correct speaker.

If you don’t see the Join Audio option, double-check that the speaker icon in the top-left corner of the screen doesn’t have an “x” next to it ; if it does, tap the icon to enable the speaker. If the sound is getting through, but the quality is subpar, there could be a few things going on:. In some cases, it’s best to ask everyone to check that they mute themselves when not speaking.

That can help cut down on background noise, too. You may also need to ask people to mute one at a time so you can isolate the issue and have the person who is causing the audio issue fix it. If after troubleshooting your audio on your computer you still can’t get it to work, the phone audio option is a great alternative. In the Zoom window on your computer, select the caret next to the speaker. Select the Phone Call tab and follow the instructions to call into the meeting call one of the numbers listed, then enter your meeting ID and then your participant ID.

If you don’t see the phone call option, it’s because the host doesn’t have the correct paid account level or the audio plan add-on to enable that, or they might not have allowed participants to join by telephone.